With a single credit, you are able to upload one file in order to complete one transcript and 5 AI-generated summaries. These credits will help you pinpoint crucial insights in a matter of no time from your interview or focus group.

The maximum length of a file that we support is 3 hours. If your audio extends beyond this duration, we recommend splitting it into shorter segments. This approach ensures that the quality of the summary output aligns with our high standards, enabling you to extract the most accurate and valuable insights from your content. The maximum file size per upload is 3GB.

At SurveyMind your privacy isn't just a feature - it's a core value. We take data security and privacy very seriously, prioritizing the protection of our users' information above all else as demonstrated by our Cyber Essentials Certification. Our platform is designed with robust security measures in place to ensure that your data remains secure and confidential at all times. Our Privacy Policy provides more information on how we keep your data secure.

We would recommend buying 10 credits. This will provide you with 10 transcription credits & 50 summary credits. Once your transcripts have been uploaded use our project features to understand key themes, differences and connections between the interviews.

We can Transcribe all major Video and Audio file formats into text, including: mp3, mp4, mpeg, mpga, m4a, wav, and webm.
If you already have your text, you can upload this via copy and pasting directly into a blank transcript.

Some transcription platforms do charge per minute. However, our early adopters told us that they would rather pay per transcript for a couple of reasons:
1. Transparency: It is easier for our customers to understand how much their transcriptions will cost helping them better manage their budgets
2. Flexibility: Customers can order as many or as few transcripts as they need, without having to worry about being charged for unused minutes.

Yes, simply press the 'skip upload' button, paste in your transcript, and start analyzing with your credits. It couldn't be easier!